Course: Business
Communication
Course Codes: PR-BC
| Course Duration: |
30
hours |
Why attend a Business Communication
course?
The key to the success of any organisation lies in its
effective business communication, both within and outside the
organisation. Communication is used in the corporate world to
build partnerships, promote an idea or a product or expand the
scope of an organisation. All these ventures will be successful
only if your Business Communication skills are par
excellence!
Quest’s Business Communication course will provide you with a
comprehensive package covering all your communication needs, to
run your organization professionally and effectively.
Course objectives Quest’s Business Communication
course will provide you with:
- Ways of making your business communication powerful and
effective
- Greater confidence while communicating
- Greater awareness of non-verbal signals
Who should attend Quest’s Business Communication
course will benefit you, if you:
- Are at a level which requires you to deal with people
professionally
- If you are a team leader; or middle level management
- Want to maintain professionalism in your communication
Course content Quest's Business Communication
course will include:
- A brief review of the importance of Business Communication –
both written & spoken.
- How does Business Communication work?
- Understanding the role played by other factors such as
semantics, geographical location, culture, history
- The 7 Cs of effective communication
- Email communication
- Telephone communication
- Report writing
- Presentation skills
- Common dos and don’ts
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