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Course: Professional Email
Writing
Course Codes: PR-EW
Why attend Professional Email
Writing?
Email has become the default communication vehicle for most
organisations. As with any business correspondence however,
inappropriate emails can have far-reaching consequences ranging
from simple misunderstandings to damaged reputation and potential
loss of business.
Quest’s Professional Email Writing course combines the general
principles of good correspondence with a more specific focus on
email writing and email etiquette. This highly interactive course
will enable you to create the desired impact and convey your
message more effectively through professional email writing.
Course objectives Quest’s Professional Email
Writing course will provide you with:
- A professional email writing style
- A communication style that gets your message across
effectively
- An awareness of best practices and email writing
etiquette
- An awareness of commonly used business terms as well as email
language
- Increased confidence in communicating by email
Who should attend Quest’s Professional Email
Writing course will benefit you, if you:
- Correspond regularly with clients and colleagues by email and
would like to improve your professional email writing style
- Need to improve the speed and effectiveness of your email
correspondence
Course content Quest's Professional Email
Writing course will include:
- A review of the basic principles of email writing
- Informal vs. formal styles in email writing in the corporate
scenario
- Presentation of emails – what to do and what not to do
- Best practice email writing etiquette
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