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Quality Foundation Course  

Course: Quality Foundation Course
Course Codes: QU-FC
Course Duration: 20 hours


Why attend a Quality Foundation course?

Everyone in an organization needs to understand and apply basic quality concepts. Quality Foundation is a self-directed, basic-level training program designed to introduce quality concepts and tools to employees new to quality, and to refresh the skills of those with some background in quality. Companies looking for basic quality training to satisfy ISO training requirements should consider this program as an easy way to train varied audiences. The content expertly covers the knowledge, skills and abilities required for entry-level practitioners and those who support the practice of business excellence.


Course objectives Upon completion of the Quest’s Quality Foundation course, you will:
  • Have increased expertise in the practices and principles of quality.
  • Understand the concepts of total quality management and process improvement.
  • Be able to define seven commonly used quality tools and understand how they are used in problem solving for quality control or improved quality.


Who should attend Quest’s Quality Foundation course will benefit:
  • New employees
  • Employees with limited quality experience
  • Non-practitioners and others who support the quality functions and initiatives
  • Anyone with refresher training needs
  • Any candidate for Six Sigma training, especially Yellow or Green Belt

Course content Quest's Quality Foundation course will include:
  • Quality - Context and Philosophy
  • History of Quality
  • Systems, Processes and Metrics
  • Introduction to Quality Improvement
  • 7-step Problem Solving
  • Quality Improvement tools

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