| Six Sigma Black Belt (Continued) |
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DMAIC
Define
- Determining the Project CTQs
- Gathering Voice of the Customer, Support for Project
- Translating Customer Needs into Specific Requirements
(CTQs)
- Project Definition
- Project Charter
- Developing a Business Case
- Defining the scope of the project
- Chartering a Team
- Defining Roles and Responsibilities
- SIPOC Diagram
- Define Phase Review
Measure
- Process Mapping (As-Is Process)
- Data Attributes (Continuous Versus Discrete)
- Defining Metrics
- Measurement System Analysis
- Gauge Repeatability and Reproducibility
- Data Collection Techniques
- Calculating Sample Size
- Data Collection Plan
- Understanding Variation
- Measuring Process Capability
- Calculating Process Sigma Level
- Rolled Throughput Yield
- Statistical Software Training
- Measurement Phase Review
Analyze
- Visually Displaying Data (Histogram, Run Chart, Pareto Chart,
Scatter Diagram)
- Detailed (Lower Level) Process Mapping of Critical Areas
- Value-Added Analysis
- Cause and Effect Analysis (a.k.a. Fishbone, Ishikawa)
- Affinity Diagram
- Data Segmentation and Stratification
- Correlation and Regression
- Process Performance (Cp, CpK, Pp, PpK, CpM)
- Short Term Versus Long Term Capability
- Non-Normal Data Distribution Transformations
- Central Limit Theorem
- Goodness of Fit Testing
- Hypothesis Testing
- Analysis of Variance (ANOVA), Two Sample T-Tests, Chi Squared
Test
- Design of Experiments (DOE) - Full, Fractional
Factorials
- Verification of Root Causes
- Determining Opportunity (Defects and Financial) for
Improvement
- Project Charter Review and Revision
- Statistical Software Training
- Analyze Phase Review
Improve
- Brainstorming
- Multi-Voting
- Process Simulation
- Quality Function Deployment
- Selecting a Solution
- Failure Mode and Effects Analysis (FMEA)
- Mistake Proofing Your New Process
- Piloting Your Solution
- Implementation Planning
- Statistical Software Training
- Justifying the solution – tangible benefits and intangible
benefits
- Improve Phase Review
Control
- Assessing The Results of Process Improvement
- Documenting the process
- Statistical Process Control (SPC)
- Rational Subgrouping
- Establishing Process Standards for Inputs, Process and
Outputs
- Developing a Process Control Plan
- Implementation of solution
- Control Phase Review
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