In today's competitive business and career environment, the ability to create customer value while using the minimum possible time and resources is a highly valued skill. Productivity improvements are not an option. With ever-increasing customer expectations, a structured approach to both business performance analysis and the application of effective cost and performance techniques is critical to achieving success.

Utilizing the proven DMAIC Process Improvement Methodology, Green Belts learn how to identify critical customer quality issues and business processes that fail to deliver the expected customer quality at the lowest possible price to the organization. Green Belts will learn how manage project quality teams, and lead them through this methodology to:

• Reduce non-value added costs
• Improve customer satisfaction
• Reduce high impact defects
• Increase profit margins
• Encourage a manage by fact mindset