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138/1 A, Avni Arcade,
Marutrao Gaikwad Nagar,
Aundh, Pune-411 007.
Tel: Merchandizing:
+91 20 25886685
+91 20 25889360
Design:

+91 20 41242593

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Marutrao Gaikwad Nagar,
Aundh, Pune-411 007.
Tel: +91 20 25886685



Careers
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Client Servicing Executive 1 Opening
Division: The Studioworks
Location: Pune

Job Description:


  • Ensuring seamless services to all customers.
  • Timely feedback and prompt response to all customer
  • Maintaining regular contact with the designated clients --providing meaningful feedback on customer satisfaction levels and areas of improvement.
  • To act as an anchor person of the company for customer servicing
  • Maintain a detailed data of existing clients with all the necessary details.
  • Analyze Client data on monthly basis and categorize them business wise.
  • Visit clients periodically along with the sales resource and fully understand the various aspects of the client service requirements.
  • Provide the operation department with all necessary information and special instructions if any.
  • Work closely and coordinate with the design team for various design requirements.
  • Research reference materials/data as may be needed for the projects and assist the design team
  • Maintaining client Complaint data month wise and addressing the issues.
  • To report to the Group Head incase of any shortcomings or lapses found in the above.
  • To Address all customer complaints on priority bases and provide prompt and effective solution to it.
  • Relationship building with clients and getting leads /references
  • Promoting company offerings.
  • Setting up process and procedures wherever required and found


Desired Candidate Profile

The desired candidate should have:
  • Strong verbal and written communication in English
  • Professional knowledge of MS office packages.
  • Good presentation skills.
  • Should have worked in a design agency/studio for atleast 1 year in a similar role.
  • Should have good aesthetic sense for graphic and UI design
  • Should have basic knowledge of Adobe Applications and web applications


Experience:
Applicant must have 1 - 2 Years work exp


Education:
UG - Any Graduate - Any Specialization,B.A - Any Specialization, Communication, English,B.B.A - Management,B.Com - Commerce
PG - Any PG Course - Any Specialization


Language Skills:
Ability to read, analyze, and interpret general business procedures, technical procedures. Ability to effectively present information and respond to questions from groups of managers, clients and customers.


How to Apply:
Send resume through email to careers@chittlesoft.com. Shortlisted candidates will be called for interviews

 



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