Chittlesoft: Careers

Head Office

138/1 A, Avni Arcade,
Marutrao Gaikwad Nagar,
Aundh, Pune-411 007.
Tel: Merchandizing:
+91 20 25886685
+91 20 25889360
Design:

+91 20 41242593

Training & CAD Services

201/202, Madhav Apt.,
Marutrao Gaikwad Nagar,
Aundh, Pune-411 007.
Tel: +91 20 25886685

Careers

Chittlesoft Home / Careers

Client Servicing Executive 1 Opening

Division: The Studioworks
Location: Pune

Job Description:

Ensuring seamless services to all customers.
Timely feedback and prompt response to all customer
Maintaining regular contact with the designated clients --providing meaningful feedback on customer satisfaction levels and areas of improvement.
To act as an anchor person of the company for customer servicing
Maintain a detailed data of existing clients with all the necessary details.
Analyze Client data on monthly basis and categorize them business wise.
Visit clients periodically along with the sales resource and fully understand the various aspects of the client service requirements.
Provide the operation department with all necessary information and special instructions if any.
Work closely and coordinate with the design team for various design requirements.
Research reference materials/data as may be needed for the projects and assist the design team
Maintaining client Complaint data month wise and addressing the issues.
To report to the Group Head incase of any shortcomings or lapses found in the above.
To Address all customer complaints on priority bases and provide prompt and effective solution to it.
Relationship building with clients and getting leads /references
Promoting company offerings.
Setting up process and procedures wherever required and found

Desired Candidate Profile

The desired candidate should have:

Strong verbal and written communication in English
Professional knowledge of MS office packages.
Good presentation skills.
Should have worked in a design agency/studio for atleast 1 year in a similar role.
Should have good aesthetic sense for graphic and UI design
Should have basic knowledge of Adobe Applications and web applications

Experience:

Applicant must have 1 - 2 Years work exp

Education:

UG - Any Graduate - Any Specialization,B.A - Any Specialization, Communication, English,B.B.A - Management,B.Com - Commerce
PG - Any PG Course - Any Specialization

Language Skills:

Ability to read, analyze, and interpret general business procedures, technical procedures. Ability to effectively present information and respond to questions from groups of managers, clients and customers.

How to Apply:

Send resume through email to careers@chittlesoft.com. Shortlisted candidates will be called for interviews

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