Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible.

 

In a recent survey of recruiters from companies with more than 50,000 employees, communication skills were cited as the single more important decisive factor in choosing managers. The survey points out that, communication skills, including written and oral presentations, as well as an ability to work with others, are the main factor contributing to job success. Being able to communicate effectively is therefore essential if you want to build a successful career.

Workshop objectives

At the end of the training the participants will be able to:

• To understand and appreciate the process of communication as an important constituent of the professional effectiveness
• To overcome Misunderstanding and Dysfunctional Communication
• Exposure to Communication concepts
• Learn to overcome Communication Barriers
• Learn how to Listen and Respond with purpose
• Increase their confidence in implementing new ideas
• To present Thoughts and Feelings, clearly and effectively
  
  

Workshop content

• Reactions in Communication
• Perceptions and Impression
• Communication Barriers
• Gateway to Communication
• The Power of Listening
• Feedback in Communication
• Non-Verbal Communication & Body Language
• Styles of Communication
• Communicating Assertively
• Win / Win Communication
• Communicating with difficult people
  
  

• Managers and leaders at all levels in an organization
• HR personnel
• Marketing and Sales personnel